Power of Collaborative Ticketing Including AI, Delivers the Best Customer Experience.

Cybexo TMS offers automatic lead distribution, time tracking, durability, scalability, reminders, and notifications.

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Get the Most Popular Ticketing System!

Now convert your customer issues from any channel into Ticket Management System. Stay on top and take immediate action based on the priority.

Cybexo TMS

Cybexo ticket management system is designed for team collaboration to resolve issues efficiently and productivity of agents. It’s not only for sending replies but also for control access, visual analytics, real time monitoring and updates, status tracking, service level management, etc. In Cybexo TMS ticket filtration based on specific properties, so the agent can handle most important ticket from front and center.

Collision detection

Updated with customer issues and team replies.

Canned responses

Save replies to common tickets and reuse them.

Smart notifications

Get all notifications within the tool.

Custom ticket views

Choose the tickets on priority Bases.

Merging tickets

Merge tickets same issues into one.

Activity log

View every agent and system activity on the ticket.

Collaborative ticketing

Efficient work, Better support experience, Cybexo Ticket Management System. We manage your support Tickets Effectively.

  • Put customer data across different channels and mange support effortlessly.
  • Add private notes and forward replies to another agent for the better ticket management.
  • Cybexo Ticket management system benefits are Employee satisfaction, efficient ticket resolution, ticket prioritization, agent productivity, and customer retention.


Our Package

Save time and money
$12.00 month

Standard Package

  • Backup Data
  • Cloud Services
  • Online Only
  • Ambassador Circle
  • Hierarchical Levels
 
Business intelligence & analytics
$11.00 month

Economy Package

  • Backup Data
  • Cloud Services
  • Online Only
  • Ambassador Circle
  • Hierarchical Levels
 
Business Intelligence
$12.99 year

Business Package.

  • Backup Data
  • Cloud Services
  • Online Only
  • Ambassador Circle
  • Hierarchical Levels