Get the Full Picture in One View

See the customer’s communication history in a single timeline for all channels.

Use AI-Powered Reply Box. We built it to Make Agents Faster.

AI reply-box generates auto-responses. It saves time and provides accurate answers. Now it’s easier, just stop writing for the same responses, and create canned replies for regular use like greetings or full replies. Don’t change tab for internal notes, it is now visible to your team members in the same ticket timeline.

Use advanced filtering techniques to search your specific task. You can set unlimited filters to search anything. Analyze where your customers are struggling with the most based on article linking in the reply box and recurring keywords.

Create Your Custom Workflows,
Because We Don’t Make rules. You do.

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